Frequently Asked Questions
Everything you need to know about your Lindy Stitches order
What is the typical shipping window for my order?
We strive to process and ship all orders within 3-5 business days. Once dispatched, you will receive a tracking number via email to monitor your delivery's progress.
Do you offer international shipping?
Yes, Lindy Stitches ships worldwide. Please note that international delivery times vary by location, and customers are responsible for any local customs duties or taxes.
What is your return policy for home decor items?
We accept returns on unused and unopened items within 30 days of purchase. Please contact our support team to initiate a return and receive a prepaid shipping label.
Are your textile products machine washable?
Most of our linens and fabrics are machine washable on a gentle cycle, but we recommend air drying to preserve the integrity of the fibers. Specific care instructions are included on each product label.
Can I modify or cancel my order after it has been placed?
Orders can be modified or canceled within 12 hours of placement. After this window, the order has likely entered our fulfillment process and cannot be changed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.